Operational Policy

Cleaning:

(1) May cause all material types to become tender, stiff, brittle and may cause some buckling and peeling.
(2) Shrinkage of all material types is unpredictable and may occur.
(3) Slight changes in shades or top finish may occur on all material types.
(4) Insect bites and scars on leather skins, which were covered over by the manufacture, could show afterward.
(5) Breaks and skin lines may show to be more apparent.
(6) Unevenly matched skins are common and may show more uneven.
(7) May cause bleeding on all material types, which in turn, causes change of color.
(8) May cause hardware pieces to bleed onto all material types and may stain material. We cannot guarantee that all cleaning request will meet products original condition but we will do our best.

Dyeing:
(1) We can not guarantee that the color will match the given swatch 100%

(2) Certain imperfections in the construction of the item may become visible after the item is dyed.

(3) The dyed color will look different when viewed in different types of lighting.

(4) If shoes are worn in the rain or come in contact with water the color may come off and/or bleed onto a material.

Shoe Repair/Handbag Repair/Alterations:
(1) We cannot guarantee that all shoe repair/handbag repair/alterations request will meet products original condition but we will do our best.

Shoe Stretching:
(1) May cause some wrinkling, buckling and peeling.
(2) Slight changes in shades or top finish may occur on all material types.
(3) Stretching the width may or may not give you more room in the length
(4) Stretching may cause some finished imperfections on the innersole and/or lining

Storage:

(1) After one month from the date received items are sent to storage, fee of $5 per month
(2) After six months from the date received items are disposed of at our own discretion. I have read the policies and understand that you will carefully service my item(s) to the best of your ability.